Returns and Exchange Policy
If you’re looking to return or exchange your order, we're here to help! We offer free returns or exchanges within 15 days of receiving your order. We will refund the full order amount minus the shipping costs for the return).
In the event that your order arrives damaged in any way, please email us within 15 days of receiving your order at laura@baileystudio.art with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Please note the following exceptions to our return and exchange policy:
Discounted items are final and cannot be returned or exchanged.
Custom art work cannot be returned or exchanged unless it gets damaged during shipping. If shipped, insurance will be added to the package. Every customer receives a draft of the artwork for approval before it is made completely.